We understand that occasionally you may have to return something to us for a variety of reasons and to make it easier we have a no-hassle return and exchange policy.
If the item you receive is not right, whatever the reason, return it to us within 30 days and we will promptly refund your money or exchange it for something else. For a full refund or exchange, the item must be returned in its original condition and if sold as a set (i.e. warm-up pant and jacket) it must be returned as a set. Almost all items that have been worn outside will show signs of wear and will no longer be in original condition, thus it is important to try everything on indoors or we cannot accept or process your return. If we sent you the wrong item in error, we will, of course, pay the shipping costs.
We will gladly accept packaged, unworn, non-customized items for 30 days from the original purchase date. After 30 days, your items may be returnable with a 15% restocking fee - please call us to verify. Large equipment items generally ship directly from the manufacturer, so please contact us for information on returning these items.
For other UPS-shippable items, send them back to: TEAM WAREHOUSE 9434 KATY FREEWAY SUITE 210 HOUSTON, TX 77055 ATTN: RETURNS
Please include a copy of your packing list or invoice so we know who to credit.
If you are exchanging for a different size or color, we'll be happy to ship the replacements back to you at no charge - just include a note letting us know what you need in exchange and send your package to the same address, but attn: EXCHANGE.
If you want a different item or style, please contact us for instructions.
Internet Sales Phone: 877-239-5550 - Fax: 832-553-3067
